Terms of service
Effective Date: 16/06/2025
Welcome to Habitual Health Collective! These Terms of Service ("Terms") govern your use of our website and services. By purchasing, booking, or interacting with us, you agree to be bound by the following terms and conditions.
1. Services Offered
Habitual Health Collective provides wellness-based services including (but not limited to) exercise physiology, physiotherapy, dietetics, psychology, myotherapy, pilates, yoga, workshops, digital content, and other holistic health services. All bookings and purchases are subject to availability and practitioner discretion.
2. User Responsibilities
By using our services, you agree to:
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Provide accurate, current, and complete information.
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Use services in accordance with your personal health needs and professional guidance.
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Not misuse or copy digital content or materials for commercial purposes.
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Attend appointments and programs as scheduled, adhering to cancellation and rescheduling policies.
3. Payments & Pricing
All payments are processed securely via Shopify and third-party payment providers. Prices are listed in AUD and may be subject to change without notice.
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Full payment is required at time of booking or purchase, unless otherwise agreed. Classes do not require payment.
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Packages and promotions are non-transferable and valid only for the period specified at purchase.
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Habitual Health Collective reserves the right to correct errors in pricing or service descriptions at any time.
4. Cancellation & Refunds
Please refer to our Return & Refund Policy for full details. In summary:
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Cancellations require 12–72 hours' notice depending on the service type.
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Missed appointments or late cancellations may result in session forfeiture.
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Refunds for services or digital products are not guaranteed and will be considered only under exceptional circumstances.
5. Health & Safety Disclaimer
Our services do not substitute for professional medical advice. Always consult your doctor or healthcare provider before starting any new treatment or exercise program.
By participating in our services, you acknowledge that you do so voluntarily and accept responsibility for your health and wellbeing during and after sessions.
6. Intellectual Property
All content on our website, including branding, imagery, downloadable material, and program structures, is the intellectual property of Habitual Health Collective and may not be copied, shared, or reproduced without written permission.
7. Privacy
We respect your privacy and handle your data in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your personal information as described.
8. Modifications to Terms
Habitual Health Collective reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the site. Continued use of our services indicates acceptance of the updated Terms.
9. Limitation of Liability
To the maximum extent permitted by law, Habitual Health Collective and its practitioners shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our services.
10. Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes shall be handled in accordance with the laws and courts of this jurisdiction.
Contact Us
If you have any questions about these Terms or our services, please get in touch:
📧 Email: contactus@habitualhealthcollective.com
🌐 Website: habitualhealthcollective.com